Accessible from the Car Park In: Determined2's Know Before You Go Tour

Introduction

For a person with disability, and for the family members and support workers who come with them, the hardest part of visiting somewhere new is often everything before they arrive. Where do you park? How do you get in? What will the change room be like? Determined2, an Adelaide NDIS provider delivering Immersion Therapy® in the water, wanted to answer those questions for everyone, before they left the comfort of their home. ABM visual captured the tour that will help people with that.

1. What we captured

ABM visual produced an accessible Google Street View tour of Determined2's setup at the Adelaide Aquatic Centre. The entire centre, from the car park to the accessible Changing Places facilities and everything in between: the entrance, the path to the water, the pool and Immersion Therapy space, the equipment. The imagery was updated specifically to support Determined2's "Know Before You Go" accessibility guide, so a participant can trace their whole journey through the venue in advance, from anywhere, on any device.

2. Arrive with confidence

The value is confidence. A participant can see exactly where they are going and what to expect, which removes the anxiety of the unknown that so often stops people from trying something new. It is not only for participants: family members and support workers can plan the visit too, knowing the parking, the access paths and the facilities before they arrive. One capture, many outcomes, better familiarisation, easier planning, and a more welcoming front door for everyone who uses the centre.

3. About Determined2

Determined2 is an Adelaide based NDIS provider specialising in water based Immersion Therapy, helping people with disability build strength, movement and confidence in a supported aquatic environment. Founded by Peter Wilson, the organisation is known for putting the dignity and independence of its participants first. Their work is exactly the kind that deserves to be easy to find and easy to access, which is why we were glad to help make their centre visible to everyone who might benefit from it.

4. An ongoing partnership

This tour is one part of a wider, ongoing relationship. ABM visual is developing a series of further assets to support Determined2's participants, including a narrated guided tour of the centre. Our aim is simple: to help Peter and his team give every participant, and every family, the most confident and welcoming experience possible, from the first time they learn about Immersion Therapy, to the moment they arrive poolside.

Final Thought

Accessibility does not start at the front door. It starts the moment someone decides whether they can face going somewhere new. A tour that answers their questions in advance turns a daunting unknown into a place they can arrive to with confidence. We are proud to support Determined2 and the vital work they do for people living with disability across Adelaide.

Visit Determined2 and explore the centre.